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Thank you for visiting this
hotel's web site (the "Site"), brought to you by Crown American
Hotels, its parent, affiliates, subsidiaries, shareholders, directors,
officers, employees and agents. Accordingly, this site is a Crown American
Hotel ("we", "our" or "us") site. We provide this
Privacy Statement to highlight our policy with regard to the use and/or
privacy of information we may gather through your use of this Site. The
policies contained in this Privacy Statement are incorporated by reference
in the Terms of Use ("Agreement").
This web site is not intended for use by anyone under 18 years of age.
Table of Contents:
- Collection of Personally Identifiable Information
- Traffic Data
- Use of Personally Identifiable Information; Opting Out
- Protection of Personally Identifiable Information
- Access to Your Personally Identifiable Information; Your Ability to Correct Inaccuracies
- Gift Certificate Orders
- Links to Third-Party Web Sites
- Security Information
- The Privacy Statement May Change
1. Collection of Personally Identifiable Information.
In order to use certain present and planned services provided on the Site,
such as our customized sales and events, weekly e-mail newsletters
(collectively the "Site Services"), or participate in some
contests or promotions, you will be required to register with the hotel web
site. In order to register, you must provide certain personally identifiable
information, such as your name, address and email address, as well as other
nonessential data such as your sex, marital status and number of children,
on a page that will request such information ("Registration Profile
Page"). If you are unwilling to disclose this information in connection
with your registration, you will still be able to access those portions of
the Site available to non-registered users of the Site, but you will not
have access to the Site Services mentioned above, or be able to participate
in some contests or promotions.
Crown American Hotels is the
sole owner of the information collected on this site. We will not sell,
share or rent this information to unassociated third-parties in ways
different from what is disclosed in this statement.
2. Traffic Data.
When you visit the site, our server may place small temporary text files
called "cookies" on your computer's processor or in the browser
directory of your hard drive. These cookies may contain a unique identifier
that enables us to personalize your visit to the Site and create a better
experience for you. For example, when you access the Site, a cookie will
enable us to provide you with information on specific hotel locations. You
may choose not to accept cookies by setting your web browser to either
refuse all cookies or to notify you each time before a cookie is set. If you
choose to refuse cookies, however, you may not be able to use all the
features of the Site, including but not limited to the Site Services,
contests, and promotions.
During your visit to the Site,
we may also gather certain anonymous, non-personally identifiable
information, such as your zip code, age group, gender, consumer preferences,
and the like. Such information is used to gain a better understanding of
usage trends. We will NOT provide it to unrelated third parties for any
purpose. We use your Internet Protocol ("IP") address to help
diagnose problems with our server, and to administer the Site. We use IP
addresses to gather non-personally identifiable demographic information,
such as how many users visited a certain part of the Site, but not to track
a specific IP address or the identity of an individual user.
3. Use of Personally Identifiable Information; Opting Out.
We use the personally identifiable information that you provide on your
Registration Profile Page to provide you (by email or regular mail) with
information on special offers, promotions, or notices, and for any other
lawful purpose, except as limited by this policy. We do not, however, share
personally identifiable information with third parties without your consent,
unless for some reason it becomes necessary to do so to comply with
applicable laws or to enforce the Terms of Use. If you have indicated on
your Registration Profile Page that you are interested in receiving
information on specific hotels, special offers and promotions, we may send
you such information by email or regular mail.
Even after you have become a
registered user, you may later choose not to receive such information from
us by logging onto the Site, accessing your Registration Profile Page, and
selecting the remove profile icon or by sending an email to the
HotelWebmaster. Once we have received your request to remove your
profile/registration, an email confirming that you have been removed from
the data base will be sent to you ("Opting Out"). If you Opt Out,
you will no longer receive such special offers and information from us, and
will not be able to use the Site Services or participate in some contests or
promotions. This Privacy Policy does not, however, apply to other Internet
web sites that are not under our control ("Third-Party Web
sites"), or to other third parties; you should contact such entities
directly regarding their use of your information.
4. Protection of Personally Identifiable Information.
We do NOT make available to the general public or any unassociated third
party any personally identifiable information you provide to us in
connection with your registration on the Site. The personal information you
provide to us on your Registration Profile Page is password-protected, and
is only accessible with the user name and password you indicated on your
Registration Profile Page when you registered. Accordingly, you should not
supply or allow access to your password to anyone who is not authorized to
access your personally identifiable information. Notwithstanding the
foregoing, and unless otherwise noted herein (e.g., gift certificate or
payment information), the transmission of personally identifiable
information between you and the Site is not encrypted. While we strive to
protect your personal information, we cannot ensure or warrant the security
of any information transmitted to, from, or over the Site, and you do so at
your own risk.
5. Access to Your Personally Identifiable Information; Your Ability to Correct.
You may access your personal information by logging onto the Site and
accessing your Registration Profile Page. You will need your login ID and
your password to access your Registration Profile Page. Once you have
accessed your Registration Profile Page, you may then choose to correct or
modify your information by selecting the edit feature on the Registration
Profile Page and making the appropriate corrections/modifications following
the instructions that appear on your Registration Profile Page. You may also
choose to delete your personally identifiable information form the Site by
logging onto the Site, accessing your Registration Profile Page, and
selecting the "remove profile" icon.
6. Gift Certificate Orders.
On this web site you will have the ability to purchase hotel-wide gift
certificates. When using this function, we request information from the user
on our order form. Here a user must provide contact information (such as
name and shipping address) and financial information (like credit card
number, expiration date). This information is used for billing purposes and
to fill customer's orders. If we have trouble processing an order, this
contact information is used to contact the user. See security
information below.
7. Security Information.
When users submit sensitive information such as credit card information to
order gift certificates via the web site, your information is protected both
online and off-line. When our registration/order form asks users to enter
sensitive information, that information is encrypted and is protected with
Secure Sockets Layer (SSL) encryption, an advanced encryption technology
that protects the information you send us against unauthorized access. This
safeguard has helped to make shopping on the Internet significantly safer
than using your credit card at a restaurant or department store. While on a
secure page, such as our Gift Certificate order form, notice that the lock
icon on the bottom of the web browsers becomes locked, as opposed to
un-locked, or open. This indicates that you are on a secure page.
While we use SSL encryption to
protect sensitive information online, we also take measures to protect user
information off-line. All of our users' information, not just the sensitive
information mentioned above, is restricted in our offices. Only employees
who need the information to perform a specific job are granted access to
personally identifiable information. Our employees must enter a
password-protected area when gaining access to this information. All
employees are kept up-to-date on our security and privacy practices and are
reminded about the importance we place on privacy, and what they can do to
ensure that our customers' information is protected.
8. Links to Third-Party Sites.
The Site provides links to Third-Party web sites that are not under our
control. If you click on a link for more information about a product/
service offered by one of these Third-Party web sites, a new browser window
will open, and you will be transported to one of these Third-Party web sites
and away form this Site. Also, if you click on a banner advertisement that
may appear on one of the pages of the Site, you will be transported to a
Third-Party web site and away form this Site. THIS PRIVACY STATEMENT
APPLIES TO THIS SITE ONLY, AND IS NOT INTENDED TO DESCRIBE THE PRIVACY
POLICIES OF THIRD-PARTY WEBSITES WITH REGARD TO THE COLLECTION AND USE OF
PERSONALLY IDENTIFIABLE INFORMATION; CROWN AMERICAN HOTELS, IS NOT
RESPONSIBLE FOR THE PRIVACY PRACTICES OF THIRD-PARTY WEBSITES. IF YOU CLICK
ON A BANNER ADVERTISEMENT OR A LINK TO A THIRD-PARTY WEBSITE, YOU SHOULD
REVIEW THE PRACTICES WITH REGARD TO THE COLLECTION AND USE OF PERSONALLY
IDENTIFIABLE INFORMATION. Any link on the Site to a Third-Party Web site
does not imply an endorsement of such Third-Party sites or their privacy
practices by us, and no such Third-Party Web site is authorized to make any
representation or warranty on our behalf.
9. This Privacy Statement May Change.
This privacy statement may change from time to time. Crown American Hotels
reserves the right to change it without notice, so you should review it
periodically. If you believe that Crown American Hotels has in some way not
complied with the policies outlined in this Privacy Statement, or if you
have any other questions relating to privacy, please let us know by sending
an e-mail message detailing your concern.
Our regular mail and facsimile contact information is:
Crown American Hotels
Pasquerilla Plaza
Johnstown, PA 15901
Phone: 814-533-4600
Fax: 814-535-9323
Attn: HotelWebmaster
USER HAS READ, UNDERSTANDS AND
AGREES TO THE TERMS AND CONDITIONS OF THIS AGREEMENT AND THE CROWN AMERICAN
HOTELS PRIVACY POLICY.
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